About us
Built around what owners say goes wrong.
Why we built it this way
Ask owners why they left their last property manager and you hear the same handful of answers: nobody answered, the invoices did not make sense, repairs happened without asking, and nobody had looked at the property in a year.
None of those are hard problems. They are the predictable result of an operating model where the owner has no access to the record and no control over spending. So we built the record first, gave owners access to it, and put a spending gate in front of it that the owner controls.
The second thing we did was buy the capacity to actually do the work. We Clean and Fix, our affiliated cleaning and handyman company, exists because the slowest part of property management is almost never the repair — it is the four days spent waiting for somebody to call back.
And we made a deliberate decision not to carry a storefront office. That choice funds the inspections, the photo documentation and the field staff. It is the reason our fees can be competitive without cutting the service that owners actually notice.
We are a new company, and we will say so
What we hold to
The owner controls the spending
You set the threshold. Above it, nothing starts without your decision. This is not a policy we can quietly stop following — it is enforced in the software.
Documentation over recollection
Photographs, timestamps and records. If it is not documented, we treat it as not having happened.
Say the number first
Prices are published. Estimates come before work. Fees appear in the agreement, not the invoice.
Fair housing, without exception
Written criteria, applied identically, every time.
Claim only what is true
When we can support a claim we will make it. Until then, we would rather be trusted than impressive.
Affiliated company
We Clean and Fix
We Clean and Fix is our affiliated cleaning and handyman company. It exists because the slowest part of property management is usually waiting on somebody else's schedule. Owning that capacity means a turnover can start the day a resident moves out instead of the following week.
We Clean and Fix is an affiliated company under common ownership with Masons Property Management. When we route work to our affiliate we tell you, we show you the price before the work starts, and you may always decline and use a vendor of your choice.
About We Clean and FixThe team
Team profiles and photographs will be published here before launch. We are not filling this space with stock photography of people who do not work here.
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